OMNI Solutions Group Blog

OMNI Solutions Group has been serving the Washington D.C. metropolitan area since 1994, providing IT Support such as technical help-desk support, computer support, and consulting to small and medium-sized businesses.

Three Ways (Out of Many) That VoIP Boosts Productivity

Three Ways (Out of Many) That VoIP Boosts Productivity

VoIP—Voice over Internet Protocol—is an incredibly useful tool for today’s businesses to make use of, especially in terms of improving productivity. Let’s consider a few capabilities that can give you and your team a leg up.

How a VoIP Solution Boosts Productivity

Speeds Up Calls

One of the biggest ways that VoIP can assist your productivity levels is by enabling you and your team to spend less time on the phone. With accessible contact lists and speed dial capabilities, you can dial up the person you’re calling more quickly. As a result, time otherwise burnt up in a phone call can be spent accomplishing your organizational goals.

Facilitates Remote Work

VoIP solutions also make it easier for work to be taken out of the office, allowing for productive work in a wider range of environments. With many VoIP platforms coming with a mobile application, your remote team members can use their smartphone as their office phone. What’s more, this prevents the need for your employees to reach out to your clients from their own number, making many of your employees more comfortable with the prospect of working from home.

Makes Communication More Convenient

VoIP includes many features and capabilities that make communicating properly much simpler for your team. To give just a few examples:

  • Calls can be forwarded to another device if an incoming call rings a predetermined number of times.
  • “Do Not Disturb” functionality can help prevent distractions from popping up for your team, while priority calls can be set to bypass this setting.
  • Emails and SMS messages can inform your team members if they have a voicemail waiting for them.

This is just the start of how VoIP can benefit your business’ processes. To learn more about what VoIP can offer (and how OMNI Solutions Group can help you embrace it) give us a call at 301-869-6890.


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